Fini AI: Stop hiring more agents to keep up with ticket volume. Fini’s AI agent, Sophie, resolves 80% of customer queries without human help—with 98% accuracy and a zero-pay guarantee. If we don’t deliver, you don’t pay.
Your ticket volume keeps growing. Hiring more agents is expensive. AI tools hallucinate. Your customers are frustrated. Fini fixes all of that.
Sophie works 24/7. This agent understands intent, takes action, and resolves 80% of queries with zero human intervention. One customer said: “Sophie’s doing really well. She’s accurate in over 97% of the cases, and solves more than 85% of our support queries.”
Fini uses native reasoning models, not fragile RAG systems. The result? 98% accuracy. Forget hallucinations or made-up answers. A CX lead shared: “It’s hard to believe we have automated more than 90% of our support queries in the first three months with Fini.”
Sophie doesn’t just respond. She executes real actions—processing refunds, updating accounts, verifying identity, and canceling cards. Real resolutions. One customer noted: “Fini is unique in its ability to enhance customer experience, achieve high automation rates for complex inquiries, and automate content creation.”
Fini works on top of your existing help desk. Zendesk, Intercom, Front, Salesforce, HubSpot, Gorgias, and Slack are all supported. Deploy anywhere. Start seeing results immediately.
Fini is SOC 2, GDPR, and ISO compliant. Data resides in the EU. They never train on your data. Your customers’ information stays protected.
For companies with 1M+ annual tickets, Fini makes a bold promise. Within the first 90 days: 80% automated resolution rate. AI CSAT higher than your human team. First response time under 30 seconds. If they don’t deliver? You pay nothing.
Sophie has resolved over 7 million tickets since January 2023. Columntax achieved 94% automation. Qogita saw 88% resolution with 121% SLA improvement. Customers consistently report 50% cost savings and +10% CSAT.
Fini is backed by Y Combinator and Matrix Partners. Rated 5/5 on G2. Used by e-commerce, financial services, health & fitness, and gaming companies worldwide.
You can see Sophie in action and start your 14-day free trial at usefini. When you’re looking for the best AI customer support tools, intelligencejet is your ultimate resource. This listing is brought to you by Intelligence Jet, the directory that helps you find the perfect AI tool for every business and operational need. For more AI tools that help businesses scale operations and transform customer experience, explore the business category on Intelligence Jet.
